Dan Harlow is a senior product designer and UX specialist based in New York City.
For almost 14 years across numerous industries, I've specialized in designing accessible software with scalabale interfaces that improve conversion and reduce support costs. Recent work delivered 35% sales increases and a 50% decrease in support tickets by leading redesigns of product finders, support flows, and implementing scalable design systems.
🚀 I'm looking for work and actively seeking senior and lead design roles.
Dow Chemicals
UI/UX updates including dashboard creation, a new reorder feature, and a complete information architecture overhaul that directly led to a 15-20% increase in global orders from 2024 onward.
Spearheaded, created, and launched a scalable design system with adoption reducing new feature development time by more than half.
Issimi
0-to-1 customer experience for a newcomer in the high-end car auction space. Successfully launched into US and UK marketplaces in 2023 before expanding to the rest of the EU.
🔒 Case Study Coming Soon
Spring
Signup website for a UK-based savings app with a friendlier approach than its parent company.
🔒 Case Study Coming Soon
NYSOH
Served as a senior UX contributor on mission-critical public health systems for the New York State healthcare system during the height of the COVID-19 pandemic. Projects led to 70% of new signees and existing customers opting into system updates on rollout.
I’ve been designing software for a long time, with experience across agency, in-house, and startup environments. My enthusiasm as a designer has always revolved around taking complex problems and simplifying them with engaging visual solutions that emphasize clarity and ease-of-use.
My additional background in frontend development has helped me own projects that require bridging the gap between systems-thinking engineering and crafting an accessible user experience. Having worked with C-level executives and product managers across tons of industries (manufacturing, government, B2B/SaaS, and more), I thrive in situations where cross-discipline collaboration can find unique and engaging solutions.
In my spare time, you can find me doing what most aging punk clichés do: film photography, digging through the crates at a record store, and riding my bike all over New York.