I'm Dan, a designer who makes complex software more accessible.

For 13+ years across product and UX roles, I've specialized in designing intuitive interfaces and experiences that improve conversion and reduce support costs. Recent work delivered sales increases and a dramatic drop in support ticket filings by redesigning product finders, support flows, and implementing a scalable design system.

🚀 I'm looking for work and actively seeking senior and lead design roles.

Dow Chemicals



UI/UX updates including dashboard creation, a new reorder feature, and a complete information architecture overhaul that directly led to a 15-20% increase in global orders from 2024 onward.

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Spearheaded, created, and launched a scalable design system with adoption reducing new feature development time by more than half.

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Issimi

0-to-1 customer experience for a newcomer in the high-end car auction space. Successfully launched into US and UK marketplaces in 2023 before expanding to the rest of the EU.

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🔒 Case Study Coming Soon

NYSOH

Served as a senior UX contributor on mission-critical public health systems for the New York State healthcare system during the height of the COVID-19 pandemic. Projects led to 70% of new signees and existing customers opting into system updates on rollout.

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A photo of Dan Harlow, the guy who made this website.

I’ve been designing apps and software for a long time, with experience across agency, in-house, and startup environments. My additional background in front-end development has helped me own projects that require bridging the gap between systems-thinking engineering and designing an engaging user experience. Having worked with C-level executives and product managers across tons of industries (manufacturing, government, B2B/SaaS, and more), I thrive in situations where cross-discipline collaboration is the key to finding unique, accessible solutions to any problem.

In my spare time, you can find me doing what most aging punk clichés do: film photography, digging through the crates at a record store, and riding my bike all over New York.

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